Shipping policy

Processing Time Orders are processed within 1–3 business days of placement. Orders placed on weekends or public holidays will begin processing the next business day.

Shipping Times As we ship directly from our suppliers, please allow the following estimated delivery windows:

US & Canada: 7–10 business days

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may apply — check our website for current offers.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs duties, taxes, and import fees upon arrival. These charges are the sole responsibility of the customer and are not included in your order total or shipping cost.

Delays Shipping times may vary due to high demand, carrier delays, customs processing, or other external factors beyond our control. We appreciate your patience and will do our best to keep you informed.

For shipping inquiries, contact us at hello@glasslab.co.